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Switzerland

Hear about the CX news, excellence and developments in your region

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Meet our Speakers

We've gathered some of the top experts in the field to discuss this topic. With years of experience between them, they're well-equipped to offer invaluable insights and perspectives.

Nina Bühlmann

Nina Bühlmann

Head of Marketing and Communication, QoQa Services

Dr. Prof. Michael Grund

Dr. Prof. Michael Grund

Head of Department for Marketing & Business Communication, HWZ - University of Applied Sciences in Business Administration Zurich

Olga Guseva

Olga Guseva

Founding partner, Integria

Talks

Customer centric culture – the only sustainable competitive advantage

Olga Guseva

The secret to a long lasting community

Nina Bühlmann

Swiss CEX Study 2020 – First figures and results of the upcoming 4th edition of the study

Michael Grund