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Ian Golding

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A Talk by Ian Golding (Global CX Specialist, CCXP, Customer Experience Consultancy)

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About The Speakers

Ian Golding

Ian Golding

Global CX Specialist, CCXP, Customer Experience Consultancy

An internationally renowned speaker and blogger on the subject of CX, Ian was also the first to become a CCXP (Certified Customer Experience Professional) Authorised Resource & Training Provider. Author of 'Customer What? The honest and practical guide to customer experience'.