About this Talk
There is a huge overlap between the Customer experience (CX) and User experience (UX), but what are the differences? And although companies are looking for skilled and highly experienced UX designers, there is a growing supply of entry-level and junior UX designers on the job market. What circumstances are needed to bring out the value of UX design? What needs to change within companies to make junior UX designers empowered and influential employees who deliver value for the user and their company?