A CX day led by Ian Golding is a real celebration of all things CX. A highly influential CX speaker, an engaging presenter and the most caring individual, Ian is guaranteed to make this event a true highlight of the year.
An internationally renowned speaker and blogger on the subject of CX, Ian was also the first to become a CCXP (Certified Customer Experience Professional) Authorised Resource & Training Provider. Author of 'Customer What? The honest and practical guide to customer experience'.