Master of Ceremony
A Talk by Ian Golding (Global CX Specialist, CCXP, Customer Experience Consultancy)
About this Talk
A CX day led by Ian Golding is a real celebration of all things CX. A highly influential CX speaker, an engaging presenter and the most caring individual, Ian is guaranteed to make this event a true highlight of the year.
About The Speakers
Global CX Specialist, CCXP, Customer Experience Consultancy
An internationally renowned speaker and blogger on the subject of CX, Ian was also the first to become a CCXP (Certified Customer Experience Professional) Authorised Resource & Training Provider. Author of 'Customer What? The honest and practical guide to customer experience'.