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Michael Ruckman Olga Omelchenko

CX transformation 2005-2020 (in Russian)

A Talk by Olga Omelchenko and Michael Ruckman

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About this Talk

This talk will be in Russian.

About The Speakers

Olga Omelchenko

Olga Omelchenko

CX Leader, Sber Private Banking

Michael Ruckman

Michael Ruckman

President, –°EO Senteo