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Shep Hyken

Chief Amazement Officer, NY Times Bestselling Author and Keynote Speaker, Shepard Presentations Chief Amazement Officer, Customer Service and Experience Expert, Keynote Speaker and NY Times Bestselling Author.

About this speaker

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees.

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How to Deliver an Amazing CX Today & Beyond - interview

Shep Hyken