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Olga Guseva

Founding partner, Integria Founding partner of Integria Consult, CXPA authorized trainer, first CCXP in Russia, judge of International CX Awards, European CX Awards, CX World Awards, CX Leader of the Year, co-author of Amazon bestsellers Customer Experience and Customer Experience II

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Talks

New reality. World’s best practices. (in Russian)

Olga Guseva

Welcome

Greg Melia Laura Tengerdi Olga Potaptseva Michelle Badenhorst Sirte Pihlaja Olga Guseva

Customer centric culture – the only sustainable competitive advantage

Olga Guseva