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Nina Guybennet

CX Lead, Tele2 More than 20 years of experience in telecom industry, one of the evangelists of human-centric corporate culture in Russia. Joined TELE2 in 2003 as a Head of Service, since 2015 – Head of CX.

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The ROI of CX. How to convince top-management and stakeholders to invest into customer and customer needs (in Russian)

Nina Guybennet