Mike has earned top professional designations in customer experience (CCXP), consulting (CMC), speaking (CSP, DTM), and business (MBA).
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About this Speaker
Mike Wittenstein, CCXP, was a founding corporate member of the CXPA. He opened IBM’s first customer experience practice, and has focused his consultancy, Storyminers, on customer experience since 2002. Mike helps leaders clarify their ideas and work on their experiences on over 800 projects in 100 cities.