Join us now while tickets last!


Oh boy! We've got some stellar speakers invited to share their experiences, strategies, knowledge and wisdom. Who are your personal favourites? Join us to find out!

Proudly supported by

Els Dhaeze

CX Companion / CX Architect, Els Dhaeze

Marjan Geerts

UX designer and coach, UX Coach

Dr. Prof. Michael Grund

Head of Department for Marketing & Business Communication, HWZ - University of Applied Sciences in Business Administration Zurich

Nina Guybennet

CX Lead, Tele2

Andrea Hanyecz

Certified Customer Experience Leader, Budapest Bank Zrt

Natalia Kim

Nino Kvashilava

MBA, Lifestyle Project Manager, Leading bank in Georgia

Albina Logacheva

“Serkety Servisa” and “Praktika Uspekha”

Mandisa Makubalo

Founder and Managing Director, Unlimited Experiences SA

Greg Melia CAE

CEO, Customer Experience Professionals Association (CXPA)

Hassan Mohammad

Executive Director Business Development, Customer Institute

Graeme Newell

Behavioral Finance Speaker &. Researcher, 602 Communications

Mumbi Odame

Head: Human-Centred Design, Rand Merchant Bank

Olga Omelchenko

CX Leader, Sber Private Banking

Stefan Osthaus

President, Customer Institute

Clint Payne

Senior Manager, Customer Experience at MultiChoice, MultiChoice

Holly Richardson

Regional Digital and Customer Experience (CX) Lead - Middle East, Pakistan, Sri Lanka, Unilever

Elena Rozanova

Head of Business Development and CX, Colliers International

Michael Ruckman

President, СEO Senteo

Anna Noakes Schulze CXS

Senior Partner for Customer Experience, Ecodynamics

Alexey Shemetov

Head of Customer Service, Amulex (National Legal Service)

Neil Skehel

MBA, CEO and founder of Awards International in the UK, Serbia and UAE., Awards International

Natalya Sorokina

Head of CX, RGS Bank

Laura Tengerdi

Head of Marketing and Customer Experience, Budapest Bank HU

Akos Tolnai

Customer experience specialist, AbilityMatrix

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