Join us now while tickets last!


Oh boy! We've got some stellar speakers invited to share their experiences, strategies, knowledge and wisdom. Who are your personal favourites? Join us to find out!

Proudly supported by

Jeanne Bliss

CEO, 4x bestseller author & Co-founder, CXPA, Customer Bliss

James Dodkins

CX Rockstar, Rockstar CX

Ian Golding

Global CX Specialist, CCXP, Customer Experience Consultancy

Shep Hyken

Chief Amazement Officer, NY Times Bestselling Author and Keynote Speaker, Shepard Presentations

Pekka Hyysalo

CEO, FightBack

Prof. Dr. Phil Klaus

Professor of CX Strategy and Management, University of Monaco

Clare Muscutt

Founder & Director, CMXperience

Sirte Pihlaja

CEO, CCXP, Best-Selling Author, International Keynote Speaker, Trained LEGO Serious Play Facilitator, Shirute

Olga Potaptseva

Founder, European customer consultancy

Shaun Smith

Founder, Smith+co

Mike Wittenstein

Founder + Managing Partner, Storyminers

Christopher Brooks

Managing Director, Clientship

Jussi Mantere

Director, Design and CX, K Group

Salla Seppä

Chief Customer Experience Officer, Nordic Business Forum

Stacy Sherman

DoingCXRight®‬, DoingCXRight®‬

Anna Tapio

CEO, Housing Fair Finland

Arthur Arzumanyan

Senior Lecturer, Russian-Armenian University

Omid Asgari

Founder & CEO, DCG Lab

Michelle Badenhorst

Customer Experience Lead and Business Coach, Map & Key

Amélie Beerens

Customer Experience Consultant

Marina Bezuglova

Regional Lead Healthcare СЕЕ, Ipsos

Nina Bühlmann

Head of Marketing and Communication, QoQa Services

Sean Crichton-Browne

Head of Global Partnerships and Customer Engagement, MarketCulture

Jonathan Daniels

Director, CX Brussels; CX CENTRIC

Fernando Dantas

Executive Digital Experience Manager, Hermes Pardini

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