Jeanne Bliss
CEO, 4x bestseller author & Co-founder, CXPA,
Customer Bliss
James Dodkins
CX Rockstar,
Rockstar CX
Ian Golding
Global CX Specialist, CCXP,
Customer Experience Consultancy
Shep Hyken
Chief Amazement Officer, NY Times Bestselling Author and Keynote Speaker,
Shepard Presentations
Pekka Hyysalo
CEO,
FightBack
Prof. Dr. Phil Klaus
Professor of CX Strategy and Management,
University of Monaco
Clare Muscutt
Founder & Director,
CMXperience
Sirte Pihlaja
CEO, CCXP, Best-Selling Author, International Keynote Speaker, Trained LEGO Serious Play Facilitator,
Shirute
Olga Potaptseva
Founder,
European customer consultancy
Shaun Smith
Founder,
Smith+co
Mike Wittenstein
Founder + Managing Partner,
Storyminers
Christopher Brooks
Managing Director,
Clientship
Jussi Mantere
Director, Design and CX,
K Group
Salla Seppä
Chief Customer Experience Officer,
Nordic Business Forum
Stacy Sherman
DoingCXRight®,
DoingCXRight®
Anna Tapio
CEO,
Housing Fair Finland
Arthur Arzumanyan
Senior Lecturer,
Russian-Armenian University
Omid Asgari
Founder & CEO,
DCG Lab
Michelle Badenhorst
Customer Experience Lead and Business Coach,
Map & Key
Amélie Beerens
Customer Experience Consultant
Marina Bezuglova
Regional Lead Healthcare СЕЕ,
Ipsos
Nina Bühlmann
Head of Marketing and Communication,
QoQa Services
Sean Crichton-Browne
Head of Global Partnerships and Customer Engagement,
MarketCulture
Jonathan Daniels
Director,
CX Brussels; CX CENTRIC
Fernando Dantas
Executive Digital Experience Manager,
Hermes Pardini
